Close your RatingEdge account

You can ask us to close your RatingEdge account here, without signing in and without the app.

Deleting your account removes your name and email address from RatingEdge and signs you out on all devices. Records of actions you took for your organisation, such as acknowledging alerts or setting up a unit, stay in its tamper-evident record under an anonymous reference, because your organisation relies on that record. Property readings your organisation has already sold to Movehut under its Terms remain with Movehut. Payment records are kept as the law requires. Your organisation's owner can see that your account was closed.

Closing an account cannot be undone.

How it works

  1. Enter the email address you use to sign in.
  2. If that address has an account, we will email you a one-time code.
  3. Enter the code, together with your password, to confirm.

We ask for the code and the password because an email on its own must not be enough to close an account.

If you are the only owner of your organisation, we cannot close your account here, because the organisation would be left with nobody in charge of it. Please get in touch and we will sort it out with you: www.ratingedge.co.uk/contact

Questions: www.ratingedge.co.uk/contact